Cellai Hotel Florence

First and foremost - staff is just great. We have stayed there for few days and everyone we've met was just fantastic. Reception people, breakfast people, barman, cleaning team - all are most helpful, friendly and nice. There's also a dog "working" at the office, you might get a glimpse of it if you are lucky, one very good hotel worker it is. The hotel area is so pretty, it has few sitting rooms, which are very classy and picturesque- so if you are Instagram enthusiast, this is your place. Our room was large (triple room), bathroom was massive and chic. Rooftop area is lovely but I didn't get to spend much time there-we visited during winter time. Even the staircases were beautiful. I absolutely enjoyed the place and will surely be coming back, should I visit Florence again.

Staff was excellent especially the lovely gentleman who is the breakfast manager. I’m sorry I don’t know his name but he is excellent. The staff at the front desk were all great too. I had food poisoning (NOT from the hotel) and the staff allowed us to check out a bit late and spend the rest of the day resting in the roof top garden until our flight. Excellent service and beautiful roof top garden. Beautiful main rooms and hotel room as well. Loved it. Great breakfast, although better Covid protocol would be great. (Maybe even just signs telling people to use utensils instead of their hands to touch the food to remind people) Would definitely stay here again.

Absolutely loved this boutique hotel! It was charming, the staff was exceptional and the breakfast was wonderful. This was our favorite of the ten others we stayed while traveling. The location is right in the middle of everything and made the stay very convenient.

It's a beautiful hotel in a great location. Lovely rooftop views and nice rooms. Good breakfast and nice bar.

Good location near train station. Great facility. Wonderful bartender and staff. Clean rooms with charm.